OGC Portfolio company, Trussle study finds 8 per cent of people cry while attempting to get first mortgage Close to one in ten (8 per cent) homeowners admit they were reduced to tears while attempting to secure their first mortgage, according to research from online mortgage broker Trussle. That’s the equivalent of 27,000 first-time buyers crying as a result of their mortgage application process last year. One in ten (9 per cent) respondents, the equivalent of a million people, say they’ve been discouraged from switching mortgage by their experience of being a first-time buyer, while for 13 per cent, it’s actually discouraged them from moving home.